What should I do if there are transactions on my account that I do not recognise?

First freeze your card through our app. Let the merchant know as this may be a lot quicker. And finally, contact us as soon as you can.

Is my account insured if MyAhmed becomes insolvent?

Any funds given by you are held in a segregated account. If we become insolvent, your funds will be protected against claims made by our creditors.

What does MyAhmed do with the data I give it?

Your data is your data. We will never sell it. Please view our Privacy Policy for added comfort.